Welcome to Akari Dining ("Akari Dining", "we", "our", or "us"). By accessing or using the Akari Dining mobile application, website, or services, you agree to comply with and be bound by these Terms & Conditions.
1. Acceptance of Terms
By creating an account, placing an order, or using our platform, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and our Privacy Policy.
2. Eligibility
- Users must be at least 18 years old or have parental/guardian consent.
- You agree to provide accurate and complete registration information.
- You are responsible for maintaining the confidentiality of your account credentials.
3. Services
Akari Dining provides an online platform that allows users to:
- Browse restaurant menus.
- Place food and beverage orders.
- Make online payments.
- Arrange delivery or pickup services.
- Receive promotional offers and loyalty rewards.
Akari Dining acts as a marketplace connecting customers with restaurant partners and delivery providers.
4. Orders
- All orders are subject to restaurant acceptance and availability.
- Once an order is confirmed, cancellation may not be possible if preparation has begun.
- Akari Dining reserves the right to refuse or cancel orders due to pricing errors, suspected fraud, or operational issues.
5. Pricing and Payments
- Prices displayed on the platform are determined by restaurant partners.
- Delivery fees, service charges, taxes, and other applicable fees will be displayed before checkout.
- Payments must be made through approved payment methods available on the platform.
- Akari Dining reserves the right to modify fees at any time.
6. Delivery
- Estimated delivery times are provided for convenience and are not guaranteed.
- Delays may occur due to weather, traffic, restaurant preparation time, or unforeseen circumstances.
- Customers must provide accurate delivery information.
- Failed deliveries caused by incorrect information may not be eligible for refunds.
7. Refunds and Cancellations
Refunds may be granted in the following situations:
- Order not delivered.
- Incorrect items delivered.
- Missing items.
- Food quality issues verified by Akari Dining.
Refund requests must be submitted within 24 hours of delivery through customer support.
Refund approval and processing times may vary depending on the payment provider.
8. User Responsibilities
Users agree not to:
- Use the platform for unlawful purposes.
- Submit false orders.
- Abuse promotional offers.
- Harass restaurant staff, delivery personnel, or customer support.
- Attempt unauthorized access to the platform.
Violation of these rules may result in account suspension or termination.
9. Restaurant Partner Responsibilities
Restaurant partners are solely responsible for:
- Food quality and safety.
- Accurate menu descriptions and pricing.
- Compliance with applicable food safety regulations.
- Timely preparation of orders.
10. Promotions and Discounts
- Promotional offers are subject to specific terms and expiration dates.
- Akari Dining may modify or withdraw promotions at any time without prior notice.
- Promotions cannot be exchanged for cash unless required by law.
11. Intellectual Property
All content on the Akari Dining platform, including logos, trademarks, designs, text, and software, is the property of Akari Dining or its licensors and may not be used without written permission.
12. Limitation of Liability
To the maximum extent permitted by law:
- Akari Dining shall not be liable for indirect, incidental, or consequential damages.
- We do not guarantee uninterrupted or error-free service.
- Food preparation, ingredients, allergens, and quality remain the responsibility of restaurant partners.
13. Privacy
Your use of the platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Account Suspension and Termination
Akari Dining reserves the right to suspend or terminate any account that:
- Violates these Terms & Conditions.
- Engages in fraudulent activity.
- Misuses the platform or promotional programs.
15. Changes to Terms
We may update these Terms & Conditions at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.
16. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Country/State].
17. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact:
16. Contact
Signet Systems, Inc.
Website: signetos.com
Email: legal@signetsystemsos